Return & Exchange Policy

Introduction

Thank you for shopping at Flycarts! We want you to be completely satisfied with your purchase. Please read our Return & Exchange Policy carefully.

Eligibility

  • You may return or exchange products within 5 days of delivery.
  • To be eligible, the item must be unused, in its original packaging, and in the same condition as when you received it.

Refund

If Approve refund will be credited in original payment method with in 7-10 business days

Returns

  • If you wish to return an item, please contact our customer support team at the following:
    • Phone: 7510405060
    • Email: flycartflycart@gmail.com
    • Address: 15/1859Q Suhra Building, Tirur, Kerala 676101
  • We will provide instructions on returning the product.
  • Once we receive the item, we will inspect it and process your refund.

Exchanges

Exchange & Replacement order will be delivered with in 4-5 business days.

Exceptions

  • Certain items, such as personalized or custom-made products, are not eligible for return or exchange.
  • We do not accept returns on items damaged due to misuse or improper handling.

Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to our error.

Contact Us

If you have any questions or need assistance, feel free to reach out to us using the contact details above.